Maintenance
Your IT infrastructure represents your company’s spinal cord/backbone.
Many IT systems issues are due to a lack of maintenance. A good maintenance, an efficient management in addition to a quick support when possible problems arise are of a great importance for your organization. By implementing a periodic maintenance to your IT systems, you will limit the chance of a breakdown. This practice is possible through a tailored-made maintenance contract.
All-in contracts
A fixed price per month per computer/server
Including:
- Helpdesk
- Remote and onsite working hours
- Travel expenses
Tailored-made contracts
All the services are modular and can be combined to answer specific needs
Few examples:
- Helpdesk
- Remote assistance
- All-in price
- Availability one full day of work per week
- ...
Our clients can benefit from a free* monitoring service through which we wil be able to quickly identify problems and their solution.
Regular check-ups will be automatically performed in order to make sure that your server is properly working. If for one reason it would not be the case, we will immediately be informed of it by e-mail or Text message. You will then be informed once everything has been fixed again. Here are some examples of the way we can monitor your infrastructure:
• HTTP/HTTPS
• SMTP/POP3/IMAP
• FTP
• Telnet/SSH
• DNS
• CFS
• PING
• Or any other type of TCP port
* This is only valid for regular clients having a fixed IP address
